TigerDirect Complaints and Reviews

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TigerDirect
Main address: 7795 West Flagler St., Suite 35 33144 Miami FL
800-888-6111, , http://www.tigerdirect.com/sectors/Help/email.asp
  • 179 complaints
  • $48.8K claimed losses
  • $273 average
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  • 11 hours ago
  • Laptops and Tablets
  • 1

Same thing happened to me - placed an order for a laptop, got an email saying it is on hold pending my calling the "Verification Department". Verification was rude and hung up on me. Twice! So I called sales. He tried to upsell me first on their extra award-winning support. I declined, and he told me that if even one memory stick failed, it would cost more than the entire computer ($750) to... Read more

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  • Aug 11
  • Desktop computers
  • Rude Staff
  • 11

I placed an order on Saturday. I checked both shipping and mailing address. Today I got an email saying that my order is on hold. When I called, I met with a very rude 'verifier' and an equally rude 'supervisor.' I wonder if she is a supervisor or just another line staff pretending to be a supervisor. I think the department is trained to be rude. They don't care about helping the customer. All... Read more

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  • Jul 06
  • Laptops and Tablets
  • Burlington, Ontario
  • Compensation
  • 15

I called tigerdirect to inquire about a priority code that was emailed to me stating to call + reference the code and received the run around from many Reps and a whole lot of ignorance from their Manager, Dave. To make a long story short, I was accidently hung up on twice (I'm assuming it was accidental as I wasn't rude), spent several minutes on the phone with a lady that stated for me to go... Read more

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  • Jun 30
  • Laptops and Tablets
  • False Adverstising
  • 12

> From: "TigerDirect.com" > Date: June 29, 2014, 9:58:29 AM EDT > To: (removed) > Subject: 2-Day Exclusive: NEW Samsung Galaxy Tab 10.1" ONLY $159 + Ships Free - No Kidding, Ends Monday > Reply-To: "TigerDirect.com" > > Surf the Galaxy with your New Tablet! > TigerDirect.com Only For Tiger Insiders > > Tiger Exclusive: Get $20 Back* on Orders Over $100! Learn... Read more

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  • Jun 24
  • Laptops and Tablets
  • Austin, Texas
  • Tigerdirect Purchase
  • 19

We ordered a laptop for the office back in April. Here's what happened: - They cancelled the order because the ZIP code provided didn't match our bank. It was the correct ZIP, but they didn't like it. After about an hour on the phone, during which the rep called my bank, called my boss, laughed at me, scolded me like a child for not calling the bank first, and hung up on me once, they finally... Read more

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  • Jun 09
  • Laptops and Tablets
  • Springfield, Missouri
  • Policy Violation
  • 1
  • 20

In March 2014, I ordered $8,748.81 worth of furniture and paid using Bitcoin. After 2 months of emails telling me my order would be shipped "soon", I received an email telling me they canceled my order because ALL of the items I ordered were out of stock and would not be restocked. It took them over 2 MONTHS to figure out they were out of stock for all the items I ordered! According to the... Read more

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  • Jun 05
  • Desktop computers
  • Houston, Texas
  • Computer Repair
  • 12

My son and I took in his computer which was running slowly. We had done a complete recovery back to factory level like when new and was still slow. Told the repair desk that what we had done they told us 118.00 for labor upfront. I told them to call us before doing any repair. They said all repairs should be done and have it back within 3 days or so. After 3 days they called left message that... Read more

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  • Jun 04
  • Laptops and Tablets
  • Fraudulent Advertising
  • 17

I have owned a technology services company in Phoenix, AZ for the past 10 years. Up until my recent experience, TigerDirect has been on my A-List of vendors. I have never had issues with placing or receiving orders until... I attempted to purchase a Lenovo ThinkCentre E73 LQW-102228725 from their June 3, 2014 email for the advertised price of $449.99. The ad stated that unless otherwise noted... Read more

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  • May 13
  • Accessories and programs
  • Sales Practices
  • 12

TIGERDIRECT SELLS ITEMS THAT DOES NOT HAVE IN STOCK. AND THEY MAILED ME ANY ITEM THEY WANT , IT IS UP TO THEIR OPINION OF WHAT I NEED AND WHAT I DON'T NEED. 10 YEARS AGO THIS COMPANY WAS FINE AND NOW AFTER THIS COMPANY MOVED OVERSEAS . IT BECAME A SCAMMER AND CHEATER AND FRAUD. THEY EVEN REFUSED TO CANCEL MY ORDER EVEN IF THEY DID NOT SHIP IT YET . I SENT THEM 7 EMAILS IN 5 DAYS REQUESTING... Read more

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  • Apr 18
  • Desktop computers
  • Phoenix, Arizona
  • Tiger Direct Lies
  • 14

I ordered the folloeing: Items Ordered Taiyo Yuden 4.7GB 8X DVD+R Silv Therml 300-pack (M197-2026) 1 $34.72 $34.72 I confirmed with the salesperson that there were 300 blank DVD's in this order. He agreed. I then received Tiger Directs Order Confirmation with the SAME information. They ended up only shipping 100, and said it was a an advertising ad error, but that's not my fault when I... Read more

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