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  • Customers like
    • Price3
    • Previous purchases2
  • Customers don't like
    • Customer service7
    • Lack of intelligence5
    • Slowness4

  • May 11
  • Appliances and Electronics
  • Brooklyn, New York
  • Membership
  • 8
  • REVIEW RATING 4/5

after 6 years shopping i quit and never ever come back to tiger direct again..They canceled my inner circle membership , just because i order a lot ,,just imagine !! - you order a lot , you must be a business ! . Amazon and NewEgg re so happy with that much orders , tiger seems to be not ..nightmare with free delivery , so much problems with rebates , fake coupons , click on redeem and find a... Read more

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  • Apr 22
  • Appliances and Electronics
  • Kent, Ohio
  • Shipping Service
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

They actually stock VERY LITTLE. Most comes from 3rd party shippers. What is even worse they collect for Next Day or other expedited shipping, state that they have the items in stock and have NO CONTROL of when or if an item will ship. When your order does not ship they don't even bother to let you know that there is a problem. They have an icon by every item showing if it is in stock or not. The... Read more

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  • Apr 01
  • Laptops and Tablets
  • Fort Myers, Florida
  • Msi 970 Gaming
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Ordered a MSI970 Gaming Computer on 28 March (Saturday) and paid 2 Day Shipping. UPS arrived 1 April and gave me a box which contained an Acer 21.5 inch LED Monitor. I called for an RMA and now, even though I have the RMA and a shipping label for the monitor, Tiger Direct won't ship my computer until they check with UPS that the laptop has been shipped. I'm missing a 1929.00 order and the monitor... Read more

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  • Mar 27
  • Computers
  • Dyersburg, Tennessee
  • Computer
  • 1
  • 1
  • 13
  • REVIEW RATING 3/5

They clearly offered $130 rebate on the computer, but failed to send me an e-mail with the form to claim. Called and spent three hours on phone dealing with deadens, impossible steps, said my e-mail address was incorrect, and wanted me to change my browser. The $130 rebate was actually three different rebates each requiring separate bureaucracy. Agent could not speak good English and I still have... Read more

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  • Mar 25
  • Laptops and Tablets
  • Monitor
  • 10
  • REVIEW RATING 3/5

I ordered three monitors from them three weeks ago and they still haven't shipped. I mean, I could have ordered three HUNDRED monitors from ANYONE on the planet and received them by now. The person in charge of our account is clueless and for some reason doesn't know why or how this happened. Also, something ordered on the same day has already arrived after being shipped around the country.... Read more

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  • Mar 25
  • Accessories and programs
  • Computer Parts
  • 8
  • REVIEW RATING 3/5

Ordered over $1100 worth of computer parts, less than 24 hours later, I call because the price has dropped on a few items and found a few items on another site cheaper! I asked for a price match and they said they will only price match an item if you have not placed the ordered yet. I said that makes no sense, every other company in america will price match after the sale. They said nope, not... Read more

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  • Mar 07
  • Online Shopping
  • 55 Inch Sanyo Tv
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

Bought a 55 inch Sanyo TV on 12-28-2014 and three weeks later it arrived. We were busy with work so didn't hook it up immediatly, when we did we found it hard horrible resilution and the colors were all off. Called tigerdirect (still underwarranty) and they said it was more than a month after I bought it so I should call xxxx. Pointed out that it took three weeks to get here but no avail. ... Read more

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  • Mar 03
  • Accessories and programs
  • Sdcard
  • 33
  • REVIEW RATING 4/5

I had the same issue with them. I've ordered from them before with no problems except I try to avoid them because I don't think their customer reviews are honest. Anyway I ordered an sdcard and several days later got an email to verify my order. Okay, called the 888 number and they asked for my name and address. After some bs runaround I just told them to either send the order or cancel it... Read more

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  • Feb 17
  • Accessories and programs
  • Falls Church, Virginia
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

Now that the founders of the company are going to jail for fraud and tax evasion. Tiger Direct has a new plan, steal from the customers! Recently I have been using Paypal for my purchases at TD [safer?], anyway you can't look up an invoice at TD with that payment method. They say go to Paypal, well if you don't save that initial Email your SOL for an invoice. My main complaint is that even with... Read more

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  • Feb 16
  • Desktop computers
  • Nassau, New Providence
  • Computer
  • 13
  • REVIEW RATING 4/5

Ordering online. Lists every country in the world. However as only the USA has States you can proceed no further if you live in the Bahamas. Wasted time and money trying to order a computer. Did it in less than 5 minutes with Amazon. Backward company with *** programmers. Security is on thing but it should be perfectly possible for a company of this size to verify the validity of any credit card... Read more

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