2.1
  • price2 votes
  • Previous purchases1 votes
  • Customer service3 votes
  • slowness1 votes
  • Rude management1 votes
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  • 2 days ago
  • Laptops and Tablets
  • Newark, Delaware
  • Proscan Tablet
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

Special deal in fall of 2013... 7" proscan tabletProscan 7" Android 4.4 KitKat Tablet - ARM Cortex A9 Dual Core 1 GHz, 8GB - Snap One Family 350GB Cloud Storage 6 Users Unlimited Devices. Price was $89. 99Less Rebate of $70.00. Limit ONE rebate per person, billing address, company, or household Final Price supposedly $19.99 after Rebate. The reality? You get $70 rebate after also buying a $70... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Niagara Falls, New York
  • Live Chat
  • 1
  • 1
  • 5
  • REVIEW RATING 4/5

I placed an order with TigerDirect this morning. I was supposed to receive $20 off using Visa Checkout but it didn't appear. I tried their Live Chat to inquire, but Live Chat was offline. I tried calling but after going through the menu, I got disconnected. I called back and waiting on hold for 35 minutes. A person answered and said they couldn't pull up my order, even though I could... Read more

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  • Dec 08
  • Laptops and Tablets
  • Manteca, California
  • Tablet
  • 16
  • REVIEW RATING 4/5

I ordered a tablet with a listed rebate of $70. When the tablet arrived, there was no rebate! Apparently, the rebate came from the McAfee software that was listed on the packing slip. The McAfee software was not in the box. My attempts to phone them resulted in continuous busy signals and/or waiting times with no answer. My e-mails to their support have gone unanswered. In addition, and not... Read more

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  • Nov 28
  • Laptops and Tablets
  • Laptop
  • 38
  • REVIEW RATING 4/5

I bought a laptop from TigerDirect.com for my mother this past thanksgiving as a christmas present, and it was probably the worst mistake I have made in a while. I wake up this morning to find my card had been charged TWICE, once on the 27th and once on the 28th for the full amount of the order. I called the customer service for the company, and received the RUDEST responses by the drones working... Read more

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  • Nov 26
  • Desktop computers
  • Beaverton, Oregon
  • Order Delivery
  • 27
  • REVIEW RATING 4/5

I made an order on Tigerdirect about a week ago. A day after I made the order, I got an email saying I needed to call them to verify my identity before they would ship out the package. ??? I call them and a woman just asks me some questions about previous addresses (why does TD need this information? no other online retailer asks for this). Eventually, she says we're good to go and the package... Read more

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  • Nov 21
  • Appliances and Electronics
  • Berkeley, California
  • Tv
  • 30
  • REVIEW RATING 3/5

I order a product (a television) through TigerDirect by telephone. I spoke to a live person. I paid $93 for next day delivery. They took the $93 and shipped by UPS Ground! This was a birthday present that I did need delivered the next day. So no happy birthday. When I spoke to them on the phone, the phone person acted like they could not understand me. It was probably because I was born in... Read more

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  • Nov 06
  • Desktop computers
  • Detroit, Michigan
  • Pc
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Tiger direct bought p.c. was watching ad t.v. thought great sure looks good come find out week later u.p.s. delivered product wrong address as i began working with product fine month later primter would not print received errror messages slow computer, nothing make discs from was not too happy psid over $1000 make u think your getting good deal software basic computer with no tech support above... Read more

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  • Oct 10
  • Accessories and programs
  • Camera Video System
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I purchased a 4-camera video dvr and when I received the package The programming was a virtual system which quit working after about 3 days. The eprom had been set up to scam the customer into thinking there was a dvr. 1...the ad clearly stated the system contained a dvr. 2...the system does not work 3...the system had been opened ..screws removed..cover loose inside there was no dvr. tiger... Read more

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  • Aug 26
  • Appliances and Electronics
  • Point And Shoot Camera
  • 48
  • REVIEW RATING 4/5

BAIT-AND-SWITCH Purchased point-and-shoot camera 8/21/14. Order processed. Get 2 emails from them to buy more accessories for camera. Then 2 days later told "backordered". Waited over a week. Still backordered. Check website to see camera no longer sold! Phone Cust Service. Said I wanted to cancel camera order as I needed it for a party this weekend and clear I wasn't getting it. Rep tried to... Read more

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  • Aug 22
  • Laptops and Tablets
  • Ridgewood, New York
  • Acer Laptop
  • 46
  • REVIEW RATING 4/5

Ordered an Acer laptop computer and MS Office on August 15th. Notified my bank in advance of larger than usual purchase so that there would be no delay in processing the order. Bank rep stayed on phone with me while I completed the online order to ensure that everything went through without any issues. Before being able to submit the order, there were several 'personal' questions I had to... Read more

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