2.1
  • Price3 votes
  • Previous purchases2 votes
  • Customer service7 votes
  • Lack of intelligence5 votes
  • Slowness4 votes
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  • Apr 01
  • Laptops and Tablets
  • Fort Myers, Florida
  • Msi 970 Gaming
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Ordered a MSI970 Gaming Computer on 28 March (Saturday) and paid 2 Day Shipping. UPS arrived 1 April and gave me a box which contained an Acer 21.5 inch LED Monitor. I called for an RMA and now, even though I have the RMA and a shipping label for the monitor, Tiger Direct won't ship my computer until they check with UPS that the laptop has been shipped. I'm missing a 1929.00 order and the monitor... Read more

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  • Mar 27
  • Computers
  • Dyersburg, Tennessee
  • Computer
  • 1
  • 1
  • 5
  • REVIEW RATING 3/5

They clearly offered $130 rebate on the computer, but failed to send me an e-mail with the form to claim. Called and spent three hours on phone dealing with deadens, impossible steps, said my e-mail address was incorrect, and wanted me to change my browser. The $130 rebate was actually three different rebates each requiring separate bureaucracy. Agent could not speak good English and I still have... Read more

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  • Mar 25
  • Laptops and Tablets
  • Monitor
  • 4
  • REVIEW RATING 3/5

I ordered three monitors from them three weeks ago and they still haven't shipped. I mean, I could have ordered three HUNDRED monitors from ANYONE on the planet and received them by now. The person in charge of our account is clueless and for some reason doesn't know why or how this happened. Also, something ordered on the same day has already arrived after being shipped around the country.... Read more

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  • Mar 25
  • Accessories and programs
  • Computer Parts
  • 2
  • REVIEW RATING 3/5

Ordered over $1100 worth of computer parts, less than 24 hours later, I call because the price has dropped on a few items and found a few items on another site cheaper! I asked for a price match and they said they will only price match an item if you have not placed the ordered yet. I said that makes no sense, every other company in america will price match after the sale. They said nope, not... Read more

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  • Mar 07
  • Online Shopping
  • 55 Inch Sanyo Tv
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

Bought a 55 inch Sanyo TV on 12-28-2014 and three weeks later it arrived. We were busy with work so didn't hook it up immediatly, when we did we found it hard horrible resilution and the colors were all off. Called tigerdirect (still underwarranty) and they said it was more than a month after I bought it so I should call xxxx. Pointed out that it took three weeks to get here but no avail. ... Read more

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  • Mar 03
  • Accessories and programs
  • Sdcard
  • 21
  • REVIEW RATING 4/5

I had the same issue with them. I've ordered from them before with no problems except I try to avoid them because I don't think their customer reviews are honest. Anyway I ordered an sdcard and several days later got an email to verify my order. Okay, called the 888 number and they asked for my name and address. After some bs runaround I just told them to either send the order or cancel it... Read more

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  • Feb 17
  • Accessories and programs
  • Falls Church, Virginia
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

Now that the founders of the company are going to jail for fraud and tax evasion. Tiger Direct has a new plan, steal from the customers! Recently I have been using Paypal for my purchases at TD [safer?], anyway you can't look up an invoice at TD with that payment method. They say go to Paypal, well if you don't save that initial Email your SOL for an invoice. My main complaint is that even with... Read more

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  • Feb 16
  • Desktop computers
  • Nassau, New Providence
  • Computer
  • 12
  • REVIEW RATING 4/5

Ordering online. Lists every country in the world. However as only the USA has States you can proceed no further if you live in the Bahamas. Wasted time and money trying to order a computer. Did it in less than 5 minutes with Amazon. Backward company with *** programmers. Security is on thing but it should be perfectly possible for a company of this size to verify the validity of any credit card... Read more

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  • Feb 14
  • Appliances and Electronics
  • Sceptre Led Tv
  • 239
  • REVIEW RATING 5/5

Received an email on February 13, 2014 regarding the following item: Sceptre 49" 2160p 60Hz UHD LED TV - 3840x2160, HDMI 2.0, 60Hz, HDCP Version 2.2, 3 HDMI, 1 USB 2.0, - U508CV-UMK Ad clearly states in-store price of $499 plus a $100 rebate. This was an attempt to defraud- the subject line of the email even read "Last Chance for Valentine's Day - 49" 4KTV $399, 9" Tablet $49". When I attempted... Read more

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  • Feb 10
  • Laptops and Tablets
  • Laptop
  • 48
  • REVIEW RATING 4/5

Over the years I have bought two computers from them and several components. This week my husbands laptop died and with tax rebate on the way we went ahead and ordered a new computer for him through Tigerdirect. Due to him being military and heading for training for a while we paid the extra money for shipping to have it here with in 2 days of ordering. When I paid it stated that it would arrive... Read more

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