1.7
  • Price3 votes
  • Previous purchases2 votes
  • Customer service6 votes
  • Lack of intelligence5 votes
  • Slowness4 votes
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  • 1 day ago
  • Laptops and Tablets
  • Monitor
  • 1

I ordered three monitors from them three weeks ago and they still haven't shipped. I mean, I could have ordered three HUNDRED monitors from ANYONE on the planet and received them by now. The person in charge of our account is clueless and for some reason doesn't know why or how this happened. Also, something ordered on the same day has already arrived after being shipped around the country.... Read more

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  • 1 day ago
  • Accessories and programs
  • Computer Parts

Ordered over $1100 worth of computer parts, less than 24 hours later, I call because the price has dropped on a few items and found a few items on another site cheaper! I asked for a price match and they said they will only price match an item if you have not placed the ordered yet. I said that makes no sense, every other company in america will price match after the sale. They said nope, not... Read more

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  • Mar 07
  • Online Shopping
  • 55 Inch Sanyo Tv
  • 20
  • REVIEW RATING 4/5

Bought a 55 inch Sanyo TV on 12-28-2014 and three weeks later it arrived. We were busy with work so didn't hook it up immediatly, when we did we found it hard horrible resilution and the colors were all off. Called tigerdirect (still underwarranty) and they said it was more than a month after I bought it so I should call xxxx. Pointed out that it took three weeks to get here but no avail. ... Read more

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  • Mar 03
  • Accessories and programs
  • Sdcard
  • 16
  • REVIEW RATING 4/5

I had the same issue with them. I've ordered from them before with no problems except I try to avoid them because I don't think their customer reviews are honest. Anyway I ordered an sdcard and several days later got an email to verify my order. Okay, called the 888 number and they asked for my name and address. After some bs runaround I just told them to either send the order or cancel it... Read more

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  • Feb 17
  • Accessories and programs
  • Falls Church, Virginia
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

Now that the founders of the company are going to jail for fraud and tax evasion. Tiger Direct has a new plan, steal from the customers! Recently I have been using Paypal for my purchases at TD [safer?], anyway you can't look up an invoice at TD with that payment method. They say go to Paypal, well if you don't save that initial Email your SOL for an invoice. My main complaint is that even with... Read more

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  • Feb 16
  • Desktop computers
  • Nassau, New Providence
  • Computer
  • 8
  • REVIEW RATING 4/5

Ordering online. Lists every country in the world. However as only the USA has States you can proceed no further if you live in the Bahamas. Wasted time and money trying to order a computer. Did it in less than 5 minutes with Amazon. Backward company with *** programmers. Security is on thing but it should be perfectly possible for a company of this size to verify the validity of any credit card... Read more

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  • Feb 14
  • Appliances and Electronics
  • Sceptre Led Tv
  • 133
  • REVIEW RATING 5/5

Received an email on February 13, 2014 regarding the following item: Sceptre 49" 2160p 60Hz UHD LED TV - 3840x2160, HDMI 2.0, 60Hz, HDCP Version 2.2, 3 HDMI, 1 USB 2.0, - U508CV-UMK Ad clearly states in-store price of $499 plus a $100 rebate. This was an attempt to defraud- the subject line of the email even read "Last Chance for Valentine's Day - 49" 4KTV $399, 9" Tablet $49". When I attempted... Read more

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  • Feb 10
  • Laptops and Tablets
  • Laptop
  • 37
  • REVIEW RATING 4/5

Over the years I have bought two computers from them and several components. This week my husbands laptop died and with tax rebate on the way we went ahead and ordered a new computer for him through Tigerdirect. Due to him being military and heading for training for a while we paid the extra money for shipping to have it here with in 2 days of ordering. When I paid it stated that it would arrive... Read more

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  • Feb 07
  • Television/ Radio
  • Fort Lauderdale, Florida
  • Tv Repair
  • 2
  • 2
  • 60
  • REVIEW RATING 5/5
Tigerdirect - Review about Tv Repair from Fort Lauderdale, Florida
1 of 2

Hi my name is Cristian Giacche, on 07/31/2015 with the claim #407343 you took our tv and when returned, it worked for a couple of months until it died. I took the chance and I removed the back panel and then I found out a cheap piece with a cut cable welded to the main board. I bought a new board and the tv worked again, I can't understand how you could "fix" a TV that way when you were paid by... Read more

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  • Jan 30
  • Accessories and programs
  • Boca Raton, Florida
  • Return Policy
  • 32
  • REVIEW RATING 4/5

Important information about TD – Some items that you order online cannot be returned to their stores. When you order and pay you will have NO WAY to know if the item is being drop shipped from a 3rd party, meaning that TD doesn't stock the item. If your order is filled by a 3rd party then you have to get an RMA from TD’s customer service and pay to get it packaged and pay shipping yourself. For... Read more

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