2.0
  • price2 votes
  • Previous purchases2 votes
  • Customer service4 votes
  • Lack of intelligence3 votes
  • slowness2 votes
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  • Jan 15
  • Photography
  • Scottsdale, Arizona
  • Nikon D3200 Bundle Package
  • 18
  • REVIEW RATING 4/5

I ordered a Nikon D3200 bundled package. The advertisement clearly showed, in several places that the package came with "VR" lenses. When I received the order, it came with "Non-VR" lenses. When I called them, they simply dismissed it as an "advertising error." I went back online the next day, and the ad was still up, still incorrect, and displayed very prominently. The "customer service rep"... Read more

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  • Jan 08
  • Television/ Radio
  • North Fort Myers, Florida
  • Lg Tv
  • 8
  • REVIEW RATING 4/5

After spending almost $1700.00 on electronics from TD. I was due a $100.00 rebate on a $900.00 LG 65 inch TV but my rebate was denied due to barcode/mismatch. This is just pure thievery on there part and they lost a valuable customer whose has deep pockets and a louder voice. HHGREG here i come. This happened to me befor there but I just said it was no big deal but when I Googled TD rebate scams... Read more

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  • Dec 24, 2014
  • Laptops and Tablets
  • Salt Lake City, Utah
  • Samsung Galaxy Tab 3
  • 22
  • REVIEW RATING 4/5

I purchased a Samsung Galaxy tablet 3 Kid version during their black Friday sale ($70 off) for $129.99. They sent me a refurbished one. I contacted tigerdirect and they acknowledged the mistake and asked me to return it for a new one. I received "the new one" 2 days before Christmas. It was also a REFURBISHED one. I contacted them again and the rep had to talk to his supervisor because he didnt... Read more

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  • Dec 22, 2014
  • Accessories and programs
  • Computer Case
  • 28
  • REVIEW RATING 3/5

I have been ordering from Tiger over the past 5 years. Things have always gone well until recently. I order a computer case which seemed to never ship. I called them; and was told it "was on backorder" -- well, noboby told me. I told them to cancel it. I was able to get it to my door from Newegg the same day. Tiger charged my credit card anyway. They also shipped the case well after I... Read more

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Resolved

  • Dec 16, 2014
  • Laptops and Tablets
  • Newark, Delaware
  • Proscan Tablet
  • 4
  • 4
  • 58
  • REVIEW RATING 5/5

Special deal in fall of 2013... 7" proscan tabletProscan 7" Android 4.4 KitKat Tablet - ARM Cortex A9 Dual Core 1 GHz, 8GB - Snap One Family 350GB Cloud Storage 6 Users Unlimited Devices. Price was $89. 99Less Rebate of $70.00. Limit ONE rebate per person, billing address, company, or household Final Price supposedly $19.99 after Rebate. The reality? You get $70 rebate after also buying a $70... Read more

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  • Dec 16, 2014
  • Appliances and Electronics
  • Niagara Falls, New York
  • Live Chat
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I placed an order with TigerDirect this morning. I was supposed to receive $20 off using Visa Checkout but it didn't appear. I tried their Live Chat to inquire, but Live Chat was offline. I tried calling but after going through the menu, I got disconnected. I called back and waiting on hold for 35 minutes. A person answered and said they couldn't pull up my order, even though I could... Read more

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  • Dec 08, 2014
  • Laptops and Tablets
  • Manteca, California
  • Tablet
  • 28
  • REVIEW RATING 4/5

I ordered a tablet with a listed rebate of $70. When the tablet arrived, there was no rebate! Apparently, the rebate came from the McAfee software that was listed on the packing slip. The McAfee software was not in the box. My attempts to phone them resulted in continuous busy signals and/or waiting times with no answer. My e-mails to their support have gone unanswered. In addition, and not... Read more

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  • Nov 28, 2014
  • Laptops and Tablets
  • Laptop
  • 52
  • REVIEW RATING 5/5

I bought a laptop from TigerDirect.com for my mother this past thanksgiving as a christmas present, and it was probably the worst mistake I have made in a while. I wake up this morning to find my card had been charged TWICE, once on the 27th and once on the 28th for the full amount of the order. I called the customer service for the company, and received the RUDEST responses by the drones working... Read more

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  • Nov 26, 2014
  • Desktop computers
  • Beaverton, Oregon
  • Order Delivery
  • 45
  • REVIEW RATING 4/5

I made an order on Tigerdirect about a week ago. A day after I made the order, I got an email saying I needed to call them to verify my identity before they would ship out the package. ??? I call them and a woman just asks me some questions about previous addresses (why does TD need this information? no other online retailer asks for this). Eventually, she says we're good to go and the package... Read more

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  • Nov 21, 2014
  • Appliances and Electronics
  • Berkeley, California
  • Tv
  • 43
  • REVIEW RATING 3/5

I order a product (a television) through TigerDirect by telephone. I spoke to a live person. I paid $93 for next day delivery. They took the $93 and shipped by UPS Ground! This was a birthday present that I did need delivered the next day. So no happy birthday. When I spoke to them on the phone, the phone person acted like they could not understand me. It was probably because I was born in... Read more

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