TigerDirect Complaints and Reviews

Had an experience with TigerDirect?   Submit review ›
Main address: 7795 West Flagler St., Suite 35 33144 Miami FL
800-888-6111, , http://www.tigerdirect.com/sectors/Help/email.asp
  • 182 complaints
  • $49.1K claimed losses
  • $270 average
Had an experience with TigerDirect?
Submit review › Submit review ›


  • Oct 10
  • Accessories and programs
  • Camera Video System
  • 1
  • 1
  • 17

I purchased a 4-camera video dvr and when I received the package The programming was a virtual system which quit working after about 3 days. The eprom had been set up to scam the customer into thinking there was a dvr. 1...the ad clearly stated the system contained a dvr. 2...the system does not work 3...the system had been opened ..screws removed..cover loose inside there was no dvr. tiger... Read more

Was this review helpful? 0 0


  • Aug 26
  • Appliances and Electronics
  • Point And Shoot Camera
  • 34

BAIT-AND-SWITCH Purchased point-and-shoot camera 8/21/14. Order processed. Get 2 emails from them to buy more accessories for camera. Then 2 days later told "backordered". Waited over a week. Still backordered. Check website to see camera no longer sold! Phone Cust Service. Said I wanted to cancel camera order as I needed it for a party this weekend and clear I wasn't getting it. Rep tried to... Read more

Was this review helpful? 0 0


  • Aug 22
  • Laptops and Tablets
  • Ridgewood, New York
  • Acer Laptop
  • 28

Ordered an Acer laptop computer and MS Office on August 15th. Notified my bank in advance of larger than usual purchase so that there would be no delay in processing the order. Bank rep stayed on phone with me while I completed the online order to ensure that everything went through without any issues. Before being able to submit the order, there were several 'personal' questions I had to... Read more

Was this review helpful? 1 0


  • Aug 20
  • Laptops and Tablets
  • Laptop Order
  • 21

Same thing happened to me - placed an order for a laptop, got an email saying it is on hold pending my calling the "Verification Department". Verification was rude and hung up on me. Twice! So I called sales. He tried to upsell me first on their extra award-winning support. I declined, and he told me that if even one memory stick failed, it would cost more than the entire computer ($750) to... Read more

Was this review helpful? 0 0


  • Aug 11
  • Desktop computers
  • Rude Staff
  • 19

I placed an order on Saturday. I checked both shipping and mailing address. Today I got an email saying that my order is on hold. When I called, I met with a very rude 'verifier' and an equally rude 'supervisor.' I wonder if she is a supervisor or just another line staff pretending to be a supervisor. I think the department is trained to be rude. They don't care about helping the customer. All... Read more

Was this review helpful? 1 0


  • Jul 06
  • Laptops and Tablets
  • Burlington, Ontario
  • Compensation
  • 31

I called tigerdirect to inquire about a priority code that was emailed to me stating to call + reference the code and received the run around from many Reps and a whole lot of ignorance from their Manager, Dave. To make a long story short, I was accidently hung up on twice (I'm assuming it was accidental as I wasn't rude), spent several minutes on the phone with a lady that stated for me to go... Read more

Was this review helpful? 1 0


  • Jun 30
  • Laptops and Tablets
  • False Adverstising
  • 29

> From: "TigerDirect.com" > Date: June 29, 2014, 9:58:29 AM EDT > To: (removed) > Subject: 2-Day Exclusive: NEW Samsung Galaxy Tab 10.1" ONLY $159 + Ships Free - No Kidding, Ends Monday > Reply-To: "TigerDirect.com" > > Surf the Galaxy with your New Tablet! > TigerDirect.com Only For Tiger Insiders > > Tiger Exclusive: Get $20 Back* on Orders Over $100! Learn... Read more

Was this review helpful? 0 0


  • Jun 24
  • Laptops and Tablets
  • Austin, Texas
  • Tigerdirect Purchase
  • 36

We ordered a laptop for the office back in April. Here's what happened: - They cancelled the order because the ZIP code provided didn't match our bank. It was the correct ZIP, but they didn't like it. After about an hour on the phone, during which the rep called my bank, called my boss, laughed at me, scolded me like a child for not calling the bank first, and hung up on me once, they finally... Read more

Was this review helpful? 0 0


  • Jun 09
  • Laptops and Tablets
  • Springfield, Missouri
  • Policy Violation
  • 2
  • 2
  • 32

In March 2014, I ordered $8,748.81 worth of furniture and paid using Bitcoin. After 2 months of emails telling me my order would be shipped "soon", I received an email telling me they canceled my order because ALL of the items I ordered were out of stock and would not be restocked. It took them over 2 MONTHS to figure out they were out of stock for all the items I ordered! According to the... Read more

Was this review helpful? 1 0


  • Jun 05
  • Desktop computers
  • Houston, Texas
  • Computer Repair
  • 21

My son and I took in his computer which was running slowly. We had done a complete recovery back to factory level like when new and was still slow. Told the repair desk that what we had done they told us 118.00 for labor upfront. I told them to call us before doing any repair. They said all repairs should be done and have it back within 3 days or so. After 3 days they called left message that... Read more

Was this review helpful? 0 0

More results for "tigerdirect"

Product Results

Tag Results

Company Results

You are reading about TigerDirect.
Filing a new complaint about