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  • Customers like
    • Price4
    • Previous purchases2
    • Ease of order1
  • Customers don't like
    • Customer service9
    • Lack of intelligence6
    • Slowness4

  • 11 hours ago
  • Desktop computers
  • Processor
  • 3

I want to warn anyone who is looking to purchase items from TigerDirect.com. Do Not Buy from them. I purchased their computer starter kit and had issues right from the start. The website listed the processor as being in the warehouse and ready to ship with the rest of my items, but when my items arrived, the processor was no where to be found. I checked the website to find the processor was now... Read more

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  • Jul 29
  • Laptops and Tablets
  • Huntington Beach, California
  • 13
  • REVIEW RATING 3/5

I had he same problem. Just registered a complaint with Consumer Affairs. I also live in California and they shipped my order to Georgia. I freaked when I tracked my package. I was on hold for 62 minutes before I gave up. I called back the next day, was on hols for 25 minutes before someone answered. I was told it's a sales tax thing. They claim it has to go to Georgia first when shipping to... Read more

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  • Jul 16
  • Laptops and Tablets
  • Chino Hills, California
  • Samsung Tv
  • 2
  • 2
  • 39
  • REVIEW RATING 5/5

On 6/28/15 I ordered and PAID for a Samsung TV for my daughter to take to her college dorm. It was to be delivered by July 7th. The TV was delivered to GEORGIA and signed for by a guy named Jarrett! PROBLEM IS THAT I LIVE IN CALIFORNIA (and my shipping address on the invoice is correct)!!!! I have called TigerDirect 5 times to resolve this problem. IT'S ABSOLUTELY WONDERFUL EXPERIENCE of... Read more

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  • Jul 07
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Anniston, Alabama
  • Tigerdirect Order Processing
  • 31
  • REVIEW RATING 4/5

I made a purchase then realized I had made an error in my purchase and was trying to cancel the order. I was planning on making the appropriate purchase as soon as the order was canceled. However, after over 4 hours on 6 attempts at calling the number provided for order cancellation all I ever received was, "Your call is important to us please stay on the line, a representative will be with you... Read more

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  • Jul 06
  • Desktop computers
  • Niles, Ohio
  • Computer Parts
  • 13
  • REVIEW RATING 4/5

I ordered parts to upgrade my computers memory per advice from my IT guy. Before the shipment could arrive and upon further investigation of my computers operating system the IT said the parts would be useless. According to Tiger Direct because I ordered as a guest and used PayPal I would have to contact PayPal. PayPal only provided the payment method and has nothing to do with issuing return... Read more

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  • Jun 22
  • Appliances and Electronics
  • Temecula, California
  • Desktop Computer
  • 50
  • REVIEW RATING 5/5

STAY AWAY!!!!!! I am 3-4 weeks into my order that was supposed to be delivered in 7-10 days and no one can tell me when it will ship or where it will ship to... ya, that's right.... in addition to NOT receiving a purchase receipt for my online order, and not receiving my order on time, when I received an email apology from TigerDirect about my order being late the only purchase information... Read more

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  • Jun 16
  • Laptops and Tablets
  • Hp Probook
  • 48
  • REVIEW RATING 4/5

TigerDirect is by far one of the worst companies I have ever had to deal with. On May 25, I placed an order for 10 HP ProBooks. As of today, June 16, I have not only failed to receive my products, but I have been lied to by multiple TigerDirect representatives. After continuously expressing the urgency needed to get my order shipped, I was put in contact with multiple so-called “supervisors.”... Read more

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  • Jun 16
  • Laptops and Tablets
  • Fort Lauderdale, Florida
  • 46
  • REVIEW RATING 5/5

Thank you for responding- it is my intent to not waste any more time than the several hours that I have already in attempting to correct this matter. Your offer of returning this is generous- but I have spent way too much time on this matter already-and I am not wasting anymore of my time for this $18 fiasco. Secondly- this offer that was advertised-disappeared within 24 hours of my purchase- so... Read more

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  • Jun 10
  • Appliances and Electronics
  • Chicago, Illinois
  • Vizio Tv
  • 32
  • REVIEW RATING 4/5

Absolutely impossible to get in touch with anyone at the company. Ordered a TV two weeks ago - I have no information on the status of my order, where it could be, and the person who responded to my email eventually (after several days) said I needed to wait an additional 4-5 business days as they find out the correct tracking number for my order. Waiting on hold on the phone is almost useless -... Read more

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  • Jun 09
  • Laptops and Tablets
  • Jackson, Mississippi
  • Refurbished Laptop
  • 22
  • REVIEW RATING 4/5

Bought a refurbished laptop... was advertised as having 6G of RAM.. Showed up with only 2G of RAM... Called TigerDirect..they said call their refurbisher... I did... twice... no response... Left email the next day with TigerDirect... no response... I bought my own RAM and learned to stay away from this company in the future.. This was my experience... yours may have been better..I have bought... Read more

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