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TigerDirect

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TigerDirect.com is a direct online retailer of computers and electronics. The company was founded in 1987 by Gilbert Fiorentino, Carl Fiorentino and Daniel Brown as Tiger Software. TigerDirect is headquartered in Miami, Florida. At the present time the company is a wholly owned subsidiary of Systemax. TigerDirect has offices and retail stores in 3 U.S. states. TigerDirect.com was introduced in 1990. The site provides different computers, electronics, books and software. TigerDirect is considered to be one of the 50 leading e-commerce websites. At Amazon.com TigerDirect has positive customer feedbacks and good rating.

But Florida BBB gave TigerDirect an unsatisfactory rating Please try to contact TigerDirect Customer Service directly prior to posting any complaints on this site.

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TigerDirect Complaints & Reviews

TigerDirect Reviews

Anonymous
TigerDirect - Don't buy Sony Bravia HX820 TV - Crease issue - sony refuse to repair/replace

I bought a Sony Bravia HX820 46" during 2011 holidays from Tigerdirect. The first TV has a apparent vertical line on the right side of the TV (called "crease" defect). Tigerdirect...

#292041
Jan 25, 2012
32

Xemnas
TigerDirect - Charged me Twice!!

I went to Tiger Direct to buy a new HDD for my acer laptop since i had a hardware failure. The assistance was great some guy helped me out very well, TILL i paid for it.

#291881
Jan 25, 2012
29

Tigerdir...
TigerDirect- Late shipping and poor customer service

Recently bought a barebone kit online. Everything arrived in 3-4 days except the computer case. When I called the customer service, they said "our shipping company, UPS, lost the i...

#289473
Jan 16, 2012
70

Anonymous
TigerDirect - Sold refurbed phone as new

Bought an unblocked Blackberry Bold from Tiger Direct in fall 2010 to use in the UK. Paid full retail MSRP for a refurbished phone they told me was new. When I brought it into se...

#288190
Jan 11, 2012
76

Anonymous
TigerDirect - Credit Card Abuse

Just bought a small netbook computer from Tiger Direct and started getting emails about my "software subscription." I called to check on this and it turns out they signed me up fo...

#287121
Jan 07, 2012
116

Anonymous
TigerDirect - Tiger Direct, poor service

Ordered a gift card for my brother. Website and confirmation email say shipped 12/22 by priority mail. I finally received it 12/30 - 8 friggin days after shipping priority mail?

#285810
Jan 02, 2012
114

Anonymous
TigerDirect - Tiger Direct, poor service

Ordered a gift card for my brother. Website and confirmation email say shipped 12/22 by priority mail. I finally received it 12/30 - 8 friggin days after shipping priority mail?

#285804
Jan 02, 2012
127

Anonymous
TigerDirect - Tiger Direct sent dud men's shaver

I ordered a Remington MS-290 men's shaver for my husband for Christmas. I paid the extra $10 to have it here in time for Christmas. When he charged it for the first time (24 ...

#284353
Dec 27, 2011
122

Anonymous
TigerDirect - Tiger Direct

TIGER DIRECT ... BEWARE ... THEY DO NOT DELIVER AND DO NOT HELP CUSTOMERSi ordered computer and Tiger sent via UPS. UPS claims they left computer "at the DOOR" an...

#283757
Dec 24, 2011
174

Anonymous
TigerDirect - Never purchase from CompUsa

I purchased a laptop for Christmas, Computer arrived loose in flimsy packaging without a battery. Call center support is poor, waited 3 days for a call back never to receive. If ...

#283630
Dec 23, 2011
165

Cully Wa...
TigerDirect - Tiger Direct: A Word Of Warning

TigerDirect.com, CompUSA.com, CircuitCity.com, GlobalComputer.com, InfotelDistributors.com, SystemaxPC.com are ALL THE SAME COMPANY. Phone Calls go to the same Call Center in Miam...

#282865
Dec 20, 2011
217

Anonymous
TigerDirect - Product never shipped. order never existed!

Order placed on Nov 26th. Called in Dec 19th, I am told that my order never existed!And there is nothing they can do about it!!! Hi, I have emails from you.The represen...

#282618
Dec 19, 2011
165

Anonymous
TigerDirect - Tiger Direct Sucks!

DO NOT ORDER A GIFT FOR ANYONE FROM THIS COMPANY. IF THE RECIPIENT CALLS TO EXCHANGE OR RETURN THE ITEM BECAUSE THEY DON'T WANT IT OR LIKE IT, THEY REFUSE TO TAKE IT BACK. NO...

#280916
Dec 12, 2011
239

Spadopot...
TigerDirect - Horrible, worst experience

Horrible experience every step of the way. Purchased a Sony TV, took 12 days to get it with no way to track it. Then it turns out it was a an LG TV that was cheaper. I called them ...

#280405
Dec 09, 2011
198

Anonymous
TigerDirect - POOR CUSTOMER SERVICE

I have purchased many products from TigerDirect in the past without any hassell or issues. Until today! I have never been so poorly treated. What happened to the old days when ha...

#280328
Dec 09, 2011
206

Anonymous
TigerDirect's problems are not mine

I had recently purchased an LCD 32" HDTV/DVD combo from Tiger Direct on approximately Nov 28th. I was able to follow it thru the UPS website. When the TV arrived in my town I fig...

#280277
Dec 09, 2011
200

Anonymous
TigerDirect - Tiger Direct does not contact you when they modify your order.

I made a $3000+ purchase of computer parts on Tiger Direct for this new top of the line computer I hope to have built soon. I placed my order on December 2nd. It was Friday and I p...

#279764
Dec 07, 2011
230

Miamorci...
TigerDirect - Won't honer there own specials just 3 days later

I purchased a television which included a 3d starter kit. the total price was 1799.98 plus shipping. 3 days later I went back to the web site and found another bundle that included...

#277192
Nov 25, 2011
1057

Carbarcar
TigerDirect - Horrible customer service

I placed an order for a scanner using a gift certificate using 2nd day air since I needed it quickly. Tiger Direct sent me an email on the day I was supposed to receive the scanner...

#271760
Oct 31, 2011
302

Binarydata
TigerDirect - Terrible Customer Service

So, I needed a new computer for my job, working as DirecTV Tech Support. I went to TigerDirect because they have a store here in NC and I wanted to use a business that had a storef...

#268461
Oct 16, 2011
378

Kamalbel...
TigerDirect - Worst customer servive in the world+ defective electronics!!!!!

I hope your run out of busness very soon!!! I just purchased a laptop from tigerdirect. I payed for second day air, the laptop got here a week later and the touchpad busted!!...

#267510
Oct 11, 2011
303

Dastev2797
TigerDirect - Tiger Direct is a ripoff dont buy their computers

I purchased an ACER desktop computer June 2011 from Tiger Direct. The computer has not worked since I bought it. I turned it on and it wouldn't even boot. I contacted Tiger Direct ...

#266184
Oct 05, 2011
343

Meganb1
TigerDirect - Wouldn't return defective computer

My boyfriend and I purchased a refurbished HP Pavilion Slimline from the TigerDirect store in Mississauga, ON, on August 20, 2011. We drove 2 1/2 hours to get it, because we had he...

#264545
Sep 27, 2011
326

EnfuegoAZ
TigerDirect - Poor Customer Service

I purchased a laptop and the display was not working correctly, it would cut out from time to time and eventually the display went out. It was still within their "30 day" return p...

#264176
Sep 25, 2011
414

Flowergal
TigerDirect - Tiger Direct is one big rip off

I order an ACER Aspire 5552-7474 from Tiger direct and paid for 2 day deliver and recieved it 6 days. The sound is barely audible - the cable failed - I software issues. I asked fo...

#263862
Sep 23, 2011
352

Tigerdir...
TigerDirect - Tiger Direct uses fraud to collect information

Do not ever apply for the Tiger Direct consumer card. They gather your information, specifically your social security number, fraudulantly. I have a 787 credit score and was denied...

#259419
Sep 02, 2011
374

TrentB
TigerDirect.com Provided Horrible Service

I purchased a Microsoft Office Suite from TigerDirect.com and received the product today, 08/31/2011. The manufacturer's seal on the case had been broken which shows that the produ...

#259034
Aug 31, 2011
298

Rocknrun
TigerDirect - Tiger Direct Customer Serviced Lied

Last weekend I ordered a 55" TV from Tiger Direct using the online coupon on their website. Went online last night to track the order and found it had been cancelled. I sent an ema...

#259029
Aug 31, 2011
262

Sundeity
TigerDirect - Tiger Direct will not give full refund on defective item

I ordered and received a desktop computer from Tigerdirect.com. When I opened the box and attempted to start it, it would not turn on. After phone calls to tech support it was det...

#257256
Aug 23, 2011
343

Mjmm
Defective TigerDirect Parts, TERRIBLE Return Procedure

I ordered a processor/motherboard combo from TigerDirect.com on JULY 9TH. The motherboard was defective upon arrival. TigerDirect customer service said that they would expedite my ...

#254767
Aug 11, 2011
393
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