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TigerDirect

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TigerDirect.com is a direct online retailer of computers and electronics. The company was founded in 1987 by Gilbert Fiorentino, Carl Fiorentino and Daniel Brown as Tiger Software. TigerDirect is headquartered in Miami, Florida. At the present time the company is a wholly owned subsidiary of Systemax. TigerDirect has offices and retail stores in 3 U.S. states. TigerDirect.com was introduced in 1990. The site provides different computers, electronics, books and software. TigerDirect is considered to be one of the 50 leading e-commerce websites. At Amazon.com TigerDirect has positive customer feedbacks and good rating.

But Florida BBB gave TigerDirect an unsatisfactory rating
Please try to contact TigerDirect Customer Service directly prior to posting any complaints on this site.

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TigerDirect Complaints & Reviews

TigerDirect Reviews

Tc1960
TigerDirect - What a rip off
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I bought an intel motherboard from tiger and with it I also purchased an extended warranty. The Board went bad and Tiger says Intel Should cover the board and Intel says the extend...

#318894
May 16, 2012
6

Godfathe...
TigerDirect - Returned item 2 weeks ago, still no refund
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Purchased a monitor from these guys mid april. It was a refurbished samsung, and it was DOA. After calling samsung and getting a lovely message the next morning that samsung does...

#318280
May 14, 2012
14

Itshopper
TigerDirect .com is a joke!!!!
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

TigerDirect is a joke!!!! Spend your money elsewhere! They sold my email address as I am getting spam and more crap from people I dont want to have it! Its been 4 days since I plac...

#317341
May 08, 2012
18

LeNguyenRx
TigerDirect .com fraudulent product description LG 47LW5700 LED 3D TV
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I bought a refurbished LG 47LW5700 LED 3D TV from TigerDirect.com and the online description specifically stated that the wi-fi adapter was included. When I received the TV it did...

#317238
May 08, 2012
53

Mary fro...
TigerDirect is scofflaw company
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Tigerdirect sold me a defective computer and refused to refund my money. After extensive discussions with tech support with lengthy waits on hold for hours on end, repeatedly over ...

#315655
Apr 30, 2012
53

Tony2penny
TigerDirect is a waste of TIME
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

1) They offer products that are not in stock, take your money, (and any extra you might have spent on "rush" delivery), and make you wait. They don't bother to tell you, even if t...

#312713
Apr 17, 2012
132

Bud6333
TigerDirect - Listed and sold Discontinued (non existent computer)
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Recently bought a laptop from CompUSA.com for my son and that went off without a hitch so figured I would skip the middleman when shopping for myself and go directly to TigerDirect...

#308522
Mar 29, 2012
257

Wtabc
TigerDirect - not honest on their item and won't do anything to honor their sale
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Ordered a Canon 300HS camera with special coupon for $129.99. Item stated available when placing the order on 2/10/12. Didn't get a notification on order status until 2/22/12 that ...

#303398
Mar 09, 2012
331

StrAdog
TigerDirect - Buy.com and tiger direct leaves you hanging
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Ordered video card from buy.com last week. They in turn bought through tiger direct. Order was in process for 7 days. Bought card for son coming home for a week from college. Card ...

#302937
Mar 07, 2012
311

Tigerdir...
TigerDirect + UPS = ***
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Tigerdirect won't let you pick up any packages from UPS Stores. So when UPS tries to deliver your package 3 times in a row when you are at work your *** gets sent back. No ex...

#302434
Mar 05, 2012
349

Garciaol...
TigerDirect , give me my money back
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I bought a Led TV from TigerDirect on line. I paid for it with Paypal on Feb 3. They never sent the TV because is out of stock. Now, Feb 29, I cannot get my money back.TigerD...

#301179
Feb 29, 2012
366

Bravo2010
TigerDirect - Tiger Direct Horrible Customer Service
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I've dealt with Tiger Direct Customer service only a few times and that was too much, there reps have a very poor understanding of English and very little training and are some...

#299584
Feb 23, 2012
323

Mbpc
TigerDirect - not exactly honest!
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I've been a pretty good customer of TigerDirect over the years, but now I'm a bit skeptical. My latest purchase was a re-furbed PC and I submitted a 'not entirely posi...

#299168
Feb 22, 2012
360

BattyMom...
TigerDirect & PayPal GUILTY of Colluding to DEFRAUD Customers
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

First TigerDirect - NOW PayPal are REFUSING to serve the Customer. We ordered 2 (TWO) Computers on 2/9/12. PayPal issued a "HOLD" for suspicious activity on the account ( alleges a...

#298947
Feb 21, 2012
394

Benniken
TigerDirect - Non-service from Tiger Direct for lemon computer
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

In April of 2010, I paid nearly $1800.00 for a new desktop computer from Tiger Direct. About 6 months later, I began having problems. The first technician told me to take out th...

#296984
Feb 14, 2012
398

VegasPat8
TigerDirect - Collected money I didn't owe and refused to return
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Location Involved: (Same as above)Consumer's Original Complaint :I have 2 accounts with Tiger Direct, one with Tiger Direct and one with Tiger Direct P...

#294876
Feb 06, 2012
1202

Lakelove...
TigerDirect HORRIBLE CUSTOMER SERVICE!!
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I bought a tower from TD and some upgrades to go with it; video card, memory and power supply. I sent an email BEFORE making the order to confirm that all parts would fit and got a...

#294602
Feb 04, 2012
394

Nathan022
TigerDirect . Rip off approved by store manager.
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I have Asus Essentio CG5290. One day PC freeze on boot. I went to safe mode, tried to restore last known bootable configuration, restore system – nothing helped. I was buying my ...

#293030
Jan 30, 2012
477

Anonymous
TigerDirect - Don't buy Sony Bravia HX820 TV - Crease issue - sony refuse to repair/replace
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I bought a Sony Bravia HX820 46" during 2011 holidays from Tigerdirect. The first TV has a apparent vertical line on the right side of the TV (called "crease" defect). Tigerdirect...

#292041
Jan 25, 2012
515

Xemnas
TigerDirect - Charged me Twice!!
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I went to Tiger Direct to buy a new HDD for my acer laptop since i had a hardware failure. The assistance was great some guy helped me out very well, TILL i paid for it.

#291881
Jan 25, 2012
414

Tigerdir...
TigerDirect - Late shipping and poor customer service
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Recently bought a barebone kit online. Everything arrived in 3-4 days except the computer case. When I called the customer service, they said "our shipping company, UPS, lost the i...

#289473
Jan 16, 2012
486

Anonymous
TigerDirect - Sold refurbed phone as new
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Bought an unblocked Blackberry Bold from Tiger Direct in fall 2010 to use in the UK. Paid full retail MSRP for a refurbished phone they told me was new. When I brought it into se...

#288190
Jan 11, 2012
419

Anonymous
TigerDirect - Credit Card Abuse
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Just bought a small netbook computer from Tiger Direct and started getting emails about my "software subscription." I called to check on this and it turns out they signed me up fo...

#287121
Jan 07, 2012
485

Anonymous
TigerDirect - Tiger Direct, poor service
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Ordered a gift card for my brother. Website and confirmation email say shipped 12/22 by priority mail. I finally received it 12/30 - 8 friggin days after shipping priority mail?

#285810
Jan 02, 2012
370

Anonymous
TigerDirect - Tiger Direct, poor service
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Ordered a gift card for my brother. Website and confirmation email say shipped 12/22 by priority mail. I finally received it 12/30 - 8 friggin days after shipping priority mail?

#285804
Jan 02, 2012
402

Anonymous
TigerDirect - Tiger Direct sent dud men's shaver
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I ordered a Remington MS-290 men's shaver for my husband for Christmas. I paid the extra $10 to have it here in time for Christmas. When he charged it for the first time (24 ...

#284353
Dec 27, 2011
379

Anonymous
TigerDirect - Tiger Direct
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

TIGER DIRECT ... BEWARE ... THEY DO NOT DELIVER AND DO NOT HELP CUSTOMERSi ordered computer and Tiger sent via UPS. UPS claims they left computer "at the DOOR" an...

#283757
Dec 24, 2011
427

Anonymous
TigerDirect - Never purchase from CompUsa
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

I purchased a laptop for Christmas, Computer arrived loose in flimsy packaging without a battery. Call center support is poor, waited 3 days for a call back never to receive. If ...

#283630
Dec 23, 2011
413

Cully Wa...
TigerDirect - Tiger Direct: A Word Of Warning
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

TigerDirect.com, CompUSA.com, CircuitCity.com, GlobalComputer.com, InfotelDistributors.com, SystemaxPC.com are ALL THE SAME COMPANY. Phone Calls go to the same Call Center in Miam...

#282865
Dec 20, 2011
537

Anonymous
TigerDirect - Product never shipped. order never existed!
5.0 7795 West Flagler St., Suite 35 MiamiFL33144 800-888-6111 http://www.tigerdirect.com/sectors/Help/contactus.asp

Order placed on Nov 26th. Called in Dec 19th, I am told that my order never existed!And there is nothing they can do about it!!! Hi, I have emails from you.The represen...

#282618
Dec 19, 2011
442
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