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1.7 Based on 42 reviews
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    • Price 7
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    • Customer service 10
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i live in arkansas. ordered some memory modules from tiger direct. they charged sales tax on the order. i ask them what that was about. they replied that they are requiredto charge sales tax, since arkansas requires companies with a physical presence in arkansas to charge sales tax. i also ask them about the nature of their presence in arkansas, but of course, received no reply at all. I just met two people from the state tax bunch here in the... Read more

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I've purchased from Tiger Direct for 5+ years, both for personal & business purchases. In December of 2015 I purchased (2) refurbished Dell laptops; I returned one, (thank goodness) & kept one. Dell will not honor the (1) year manufacturer warranty even though TD assured me it would have a (1) year mfg. warranty from date of purchase so I called TD & was told by a VERY RUDE CSR that I would have to take that up with the previous owner. TD has... Read more

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I ordered a computer and a Firewire PCI card. I received the computer within a few days, remarkable. But that was the only good thing. The Firewire card was not shipped with the computer but was supposedly shipped by a different source or warehouse. I have talked to 3 people now and each assures me they will investigate and have someone call me. I have heard from no one. The last one told me it would be another 8 days, perhaps, before I... Read more

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Cancelled an order within 24 hours because of a size issue....successfully and removed from my Visa. Then ordered a similar PRODUCT that was sent to a different address....which I told them to use shipping address used to previous order...Said, no problem....Checking on the delivery it went to wrong address...charge placed on Visa and informed I already received the credit....Now I have no TV and a charge for it...Tigerdirect contact: John... Read more

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Ive used tiger in the past and it was fantastic but now it seems its online store is really another store, i ordered a hard drive not knowing it wasnt the same company and after 3-4 days went by my wife asked hey wheres your hard drive,i was like hmmmm def should have been here by now, so go log in and check my order........i sat there staring at the computer in disbelief until i called and pretty much found out it was not really tigerdirect... Read more

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made an order with these idiots, 5 days later get a call needing to verify order before it can get shipped. 5 days! call back, on hold for 30 minutes. speak to someone who says they can't deal with me because i ordered from tigerdirect.ca and not .com. find their number call them, on hold for 35 minutes, have to hang up. call back next day and am told they are closed although it's only 1 in the afternoon, makes no sense. call back the next... Read more

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I bought a computer and they sent me the wrong one. It was a dinosaur even worse than what i had ordered. I got the return authorization from them and sent it in. I called after not getting my return money back. They told me that it would be another week. It has been months and now i get a message that tigerdirect systemax is not working there anymore. I am out over 100 bucks for a computer and got no resolve or ever will. STAY AWAY FROM... Read more

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Apparently, on 2/15/16, Tiger Direct was repurchased (I guess) -- and their entire policy changed and they no longer honor any purchase after that date. I tried to get a copy of a sales receipt from 11/2014 without success. This was just for warranty refund purposes having nothing to do with Tiger Direct, only the credit card company. ALL I needed was a sales receipt (I lost it -- learn from my mistake!). They re-routed me to another company... Read more

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I had $20 gift card from Tigerdirect.om and now that gift card is useless. There website will not give you option to purchase with gift card. Never ever buy from Tigerdirect.com. I calledand email customers service and they replied "Hi, We regret to inform you that TigerDirect Systemax has shut down since last February 2016. Gift Cards cannot be used on the new Tiger Direct Business - PCM website. We apologize for the inconvenience. Sincerely,... Read more

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I ordered a laptop online on the 8th of april. I paid $172 and change. Somehow it got lost and they will not send me my email invoice. They say it does not exist. They are running a scam. They are false advertising

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