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Bought a dell 7010 refurb desktop tower from these people.....i orderd it april 2018...recieved it on thersday april the 11th....when i opened the box....i heard rattling...an when i got it out....the facing was broken!! I removed the facing to find that it had been dropped an the dvdrom was pushhed back out of alignment....from where it had been dropped on its face....the box it came in was perfect....which told me it was shipped that way!!!

Then i thought well ill still try to plug it up an turn it on.....oh yea!! Not!! 1st thing when turned an alert that the motherboard fan was bad came up! Ran the F5 diagnostic on it......sure enough it was bad!!

Now i call these jerks to tell them that they sent me a pile of junk an want to return for a refund....the girl i spoke with hang up on me!! Then i called back an spoke to ramos archer....another customer service rep....an he presumes to tell me i need to call there tech guys!? At that point i lost it!! An told them i knew what they were up to...an it wasnt going to work an that i had done been hung up on....an wasnt dealing with anyone else!!

Told them to send me a shipping label for a return an its been 3 days now an nothing!!! I will be contacting the better business buera!! Along with a lawyer!! For a possible class action!!!

An anyone else who has had issues with these people need to do the same!!! They dont need to be in business!!

Im going to try again to see if i can talk to someone higher up at tigerdirect to see if i cant get this junk returned an my money back!! Wish me luck!!

Reason of review: Bad quality.

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