State: Massachusetts Clear all filters (7 of 270 reviews match)
filters
State:
City:
Show
Product:
Show
We ordered a computer in August custom made to fit what my son needed for school. It had a few issues with things not working so they took it back and replaced the broken part and sent it back again. It arrived 3 weeks later with the same issues. I called and spoke...
Read more
#368984
Reply to reviews
Tigerdirect sold me a defective computer and refused to refund my money. After extensive discussions with tech support with lengthy waits on hold for hours on end, repeatedly over a period of many months, I finally took them to small-claims court in my state and won...
Read more
#315655
Reply to reviews
Recently bought a laptop from CompUSA.com for my son and that went off without a hitch so figured I would skip the middleman when shopping for myself and go directly to TigerDirect. Found a decent deal on a graphics power house listed as a gaming machine SX-1103 and...
Read more
Anonymous
TigerDirect.com Customer Servi

We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.tigerdirect.com with ...

Anonymous
TigerDirect.com Customer Servi

We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.tigerdirect.com with ...

Lancaster, Massachusetts
#308522
Reply to reviews
I have ordered an item from TigerDirect.com that stated "Order today - ships today". Ordered it at 11AM on Thursday with Next Day Air delivery. It was a new Galaxy Tab. Additionally, called Customer Support to make sure they can deliver the next day, Friday. They...
Read more
Anonymous
adorno

It probably was your fault for calling so many times. What is your problem?

#243908
Reply to reviews
I sit here on hold with Tiger Direct for 46 minutes trying to get their screwup fixed. I ordered two Kodak D830 picture frames for Christmas. Tiger Direct sent me two Kodak P730 picture frames. The box is labeled correctly by Kodak as a P730 but Tiger Direct puts...
Read more
Anonymous
Jennifer

Watch out as well, I work for a large trucking company and they would make the customer pay for the return shipping charges. It was terrible. Not even the customer\'s error an...

#213072
Reply to reviews
My husband and I bought a computer and a warrantee that included in home repair from Tiger Direct ($850). During the warranty period, the hard drive went bad. We called Tiger Direct and they referred us to Bankers Warranty Group for repair. Bankers Warranty Group...
Read more
florida911
florida911

Last April I purchased a Dell computer from Tiger Direct, 2 weeks later it failed at 8:30 at nite, I went in before noon the next day and they wouldn't refund my money because...

#183933
Reply to reviews
Without my authorization Wealthy Affiliates University (WA) used my PayPal account for a second year of a non-recurring subscription for $359.88. WA notified me of this after they had been paid by PayPal. I sent emails to WA and they ignored me. PayPal took $359.88...
Read more
#183932
Reply to reviews