filters
state:
Show
city:
Show
product:
Show
I bought a monitor advertised as capable of HD graphics, the monitor was suboptimal and could perform at 1080p native, there were no drivers with the unit and I had to search in other countries to find a driver. Then when I finally got a driver the monitor was horrible...
Read more
2.0
I didn't like
  • Customer service rep attitudes
#1314779
Reply to reviews
When I initiated a purchase on Tigerdirect.com at 1am, I quickly realized that was not what I had searched for in the morning. My fault! So I called their 888# in 12 hours the same day and spoke to two representatives in two separate phone calls. I was told, "it has...
Read more
#1283963
Reply to reviews
Show

Tigerdirect - Address from closest store

I just want to know the address and open hours to the public of the closest tigerdirect retail store near me. I live in Port St. Lucie, Florida. Thanks
#1264992
Reply to reviews
Bought a dell 7010 refurb desktop tower from these people.....i orderd it april 2018...recieved it on thersday april the 11th....when i opened the box....i heard rattling...an when i got it out....the facing was broken!! I removed the facing to find that it had been...
Read more
1.0
#1237378
Reply to reviews
I bought a computer from Tiger Direct in 2010 and was completely satisfied. This is like a completely different company. There is absolutely NO product support, period. If I could pack this product back up I would do it in a heartbeat but I am disabled and it was all I...
Read more
#1218295
Reply to reviews
Ordered a part based on the customer services advice. I ask the question three (3) different times to the customer service guy to make sure this was the correct part that I needed. He reassured me that it was. When I got the part, it was wrong. I called up TIGERDIRECT...
Read more
#1191201
Reply to reviews
Assisted a friend in the purchase of a refurbished laptop. The laptop has a defective screen probably due to motherboard internals. Called the following day to request RMA, explained the scenario to 3 representatives before the RMA was acknowledged. I was told to wait...
Read more
I didn't like
  • Rude management
  • Lack of intelligence
  • I cant describe
#1180196
Reply to reviews
Ordered 2 refurbished laptops. One was DOA. Called customer service and was told that RMA process would start immediately. (14 day return policy for refurbished items) Of cource nothing happened. Called again and was on hold for hours being told by a responding service...
Read more
Anonymous
Martin

After posting my review of Tigerdirect on Trustpilot (as requested by T/D) and on this website, we suddenly received RMA paperwork. Will post update on the process once it bec...

1.2
I didn't like
  • Poor quality and customer service
  • Availability of representatives
#1147590
Reply to reviews
Tigerdirect - Busted Monitor
Tigerdirect - Busted Monitor
I am convinced that Tigerdirect is selling broken items on purpose to make some gain on otherwise unsellable goods. Notice that at retail chains like Walmart, employees find broken items, and claims them out saving both company and customer heartache and money. Not...
Read more
I liked
  • Fast delivery
I didn't like
  • Broken item
#1127432
Reply to reviews

Contact Tigerdirect

Mailing Address:
TigerDirect, Inc.
7795 West Flagler St., Suite 35
Miami, FL 33144
Phone:
(800) 888-6111
More

Tigerdirect Products and Services

I ordered a laptop on Thursday through Tiger Direct. The web page indicated the product was in stock and would ship the next business day. On Friday, I received an email stating the product was in back order and it would be over a month before it ships. I checked the...
Read more
#1119948
Reply to reviews