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Bought a dell 7010 refurb desktop tower from these people.....i orderd it april 2018...recieved it on thersday april the 11th....when i opened the box....i heard rattling...an when i got it out....the facing was broken!! I removed the facing to find that it had been...
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1.0
#1237378
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I bought a computer from Tiger Direct in 2010 and was completely satisfied. This is like a completely different company. There is absolutely NO product support, period. If I could pack this product back up I would do it in a heartbeat but I am disabled and it was all I...
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#1218295
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Ordered a part based on the customer services advice. I ask the question three (3) different times to the customer service guy to make sure this was the correct part that I needed. He reassured me that it was. When I got the part, it was wrong. I called up TIGERDIRECT...
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#1191201
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Assisted a friend in the purchase of a refurbished laptop. The laptop has a defective screen probably due to motherboard internals. Called the following day to request RMA, explained the scenario to 3 representatives before the RMA was acknowledged. I was told to wait...
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I didn't like
  • I cant describe
  • Rude management
  • Lack of intelligence
#1180196
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Ordered 2 refurbished laptops. One was DOA. Called customer service and was told that RMA process would start immediately. (14 day return policy for refurbished items) Of cource nothing happened. Called again and was on hold for hours being told by a responding service...
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Anonymous
Martin

After posting my review of Tigerdirect on Trustpilot (as requested by T/D) and on this website, we suddenly received RMA paperwork. Will post update on the process once it bec...

1.2
I didn't like
  • Poor quality and customer service
  • Availability of representatives
#1147590
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Tigerdirect - Busted Monitor
Tigerdirect - Busted Monitor
I am convinced that Tigerdirect is selling broken items on purpose to make some gain on otherwise unsellable goods. Notice that at retail chains like Walmart, employees find broken items, and claims them out saving both company and customer heartache and money. Not...
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I liked
  • Fast delivery
I didn't like
  • Broken item
#1127432
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I ordered a laptop on Thursday through Tiger Direct. The web page indicated the product was in stock and would ship the next business day. On Friday, I received an email stating the product was in back order and it would be over a month before it ships. I checked the...
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#1119948
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Tiger Direct offered no assistance other than give me the HP 1-800 number to resolve my issue. They shipped me a discontinued model Laptop that arrived with 3 of the 4 processors not working properly. Re-sellers such Tiger Direct should stand behind those products they...
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1.0
I didn't like
  • Return policy
#1032610
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I have used Tiger Direct for years with good results. I recently contacted them to purchase a gaming desktop for my son for Christmas. I selected one, placed my order and when my order confirmation came through the items status showed back ordered. I immediately called...
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1.0
I didn't like
  • So bad so bad so bad
#995923
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Contact Tigerdirect

Mailing Address:
TigerDirect, Inc.
7795 West Flagler St., Suite 35
Miami, FL 33144
Phone:
(800) 888-6111
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Tigerdirect Products and Services

I Bought a refurbished computer from tiger direct before Christmas, i finally got the computer on dec. 28th. as soon as i got it, i heard a noise like something was rolling around in the computer, i called the company it requested if there was a problem, that company...
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2.3
I liked
  • I did gett he computer i ordered
  • I did get the computer i ordered
#987454
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