Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Warranty
0 comments

I've purchased from Tiger Direct for 5+ years, both for personal & business purchases.In December of 2015 I purchased (2) refurbished Dell laptops; I returned one, (thank goodness) & kept one.

Dell will not honor the (1) year manufacturer warranty even though TD assured me it would have a (1) year mfg.

warranty from date of purchase so I called TD & was told by a VERY RUDE CSR that I would have to take that up with the previous owner.TD has lost my business for good; all over a battery for my laptop & I will be sure to let my boss know I do not ever want to use TD again!!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of dell laptop warranty and associated monetary loss in the amount of $50. Tigerdirect needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned dell laptop warranty in their reviews. You may find this information helpful for further shopping at Tigerdirect. You can also consider other companies suggested by the author: Hhgregg or Bill Smith Appliances.

Had an Experience with Tigerdirect?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lenovo refuses to repair poor quality Thinkpad under warranty, refuses to honor onsite warranty despite claiming milspec Lenovo "My X1 Carbon is also developing similar hairline fissures. It has never been dropped and have always been careful. This points towards poor workmanship of the material not being durable..." Read more TigerDirect.com Provided Horrible Service Tigerdirect "I purchased a Microsoft Office Suite from TigerDirect.com and received the product today, 08/31/2011. The manufacturer's seal on the case had been broken which shows that the product had previously..." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more Tigerdirect - Tiger Direct, Directly responsible for making me mad! Tigerdirect "On May 11, 2012, I placed an order for a tv from Tiger Direct. I was referred by a coworker who bought a TV from the site and according to..." Read more TEVa sandals come apart! Teva "I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics..." Read more Usaa - Unbelievable Usaa "Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front..." Read more Sears - NIGHTMARE Wedding Ring Set!! Sears "I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more Morgan Properties - Vineland Village in Vineland NJ Morgan Properties "We moved in August 8 we moved from Oklahoma for our job. I went on line to look for places to live which I always do since we are in..." Read more